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LIGHTSPEED SURVEY

Customer Feedback

We appreciate the opportunity to work with you! 

Our team constantly strives to provide the best service in the industry.

Please help us by telling us what we did well and/or where we need to improve.

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COVID-19 Readiness: Operations update: we're available, online or by phone

At LightSpeed, the health and safety of our coworkers and clients is of paramount importance. For this reason, as the situation surrounding COVID‑19 continues to develop, we want to assure you that we are here to support you while keeping our team safe and secure. In response to the evolving guidance from federal, state, and local authorities, LightSpeed has been actively taking appropriate measures to ensure team and client safety and business continuity during these uncertain times.

We are adhering to CDC and WHO guidance related to hygiene, safety, and social distancing. A limited number of our team members will be in the office to assist with meeting client requests and production deadlines, while the majority of the team is working remotely. Our facilities allow for those working in-site to maintain more than the recommended distance from each other, and we are sanitizing all workspaces and equipment every two hours with hospital grade disinfectant.

While taking all the precautions to prioritize the safety of our employees, our goal is to ensure business continuity and meeting project timelines. Our customer service and technical support teams continue to be available for order processing and questions via email, phone, or homepage. Any advanced notice or flexibility in your deadlines during this crisis will be greatly appreciated.

As always, If you have any questions or requests, please reach out to us. Thank you for your continued support and for trusting us to be your partner through difficult times. We wish you the very best with keeping yourself, your loved ones, and your clients safe and healthy – physically and mentally.

Tony Lehr
Chief Executive Officer
LightSpeed LLC